Learn more about us. Satisfy your curious minds. Below we have a list of frequently asked questions about us.
What is PaymentNepal and how it works?
PaymentNepal is a financial technology, authorized by Nepal Rastra Bank (NRB), which will create a payment platform through the internet. PAYMENTNEPAL supports the electronic transfer of money from a customer's bank (issuing bank) into a participant's bank (acquiring bank) as payment for goods or services bought.
How to add a PaymentNepal in a website?
Choose PaymentNepal; register for the PaymentNepal and the Payment Nepal will be integrated in your website with the help of a web host provider.
How does PaymentNepal work in Nepal?
PaymentNepal will connect participants to their customers all over the world through an online Payment Platform and help participants to receive payment anywhere from the world through card payments.
Does PAYMENTNEPAL support Nepal currencies?
Of course, PAYMENTNEPAL supports Nepal currencies as domestic transactions are also carried out.
Who can use PAYMENTNEPAL?
Those willing to sell products or services through an online medium. Business like Hotels, Ecommerce sites, Exporting and Importing business, ISPs’, PSP, Travels &Tours, Cargo, and so on.
Where in the world PAYMENTNEPAL available?
PAYMENTNEPAL is available all over the world.
What are your support hours?
We provide 24/7 customer support.
Has this company registered in Nepal?
Yes, the company is rightfully registered.
Has PAYMENTNEPAL done PCI compliance?
PAYMENTNEPAL is PCI DSS complaint.
Are your services available in all parts of Nepal?
Our service is available in all parts of Nepal.
I am from Solukhumbu, I want to take your service. Do I need to visit your office?
No, You can reach us through online medium like our website(Chat), E-mail, Facebook, LinkedIn or Instagram which ever feels convenient to you to book an appointment to proceed.
How much do I have to Pay as a Participant on a yearly basis?
That solely depends upon your transaction volume.
Is there a minimum charge limits to become a partner participant?
The charges depend upon the services you require from us.
How long does it take to be a partner participant on PAYMENTNEPAL?
It will take 4 - 5 working days for you to become a partner participant on PAYMENTNEPAL. Just register through our website.
What if I want to customize my checkout to match the look and feel of the site?
Yes, you can customize the payment Page according to your requirement with nominal charges. Whereas in the website we will already provide you with a matching checkout page.
How does the PAYMENTNEPAL payment privacy statement work?
The statement will explain in a simple and transparent way about what personal data we gather about you and how we process it.
Is Payment through PaymentNepal Safe?
The payment is safe as our system is PCI DSS compliant and the card details are kept safe with a 3D secure system.
Is additional integration required to use Fraud Protection?
No additional integration is required.
Does Fraud Protection protect all of my transactions?
Yes, all transactions as well as card holder data are protected from potential fraud.
Where can I use PaymentNepal?
For a partial list of websites that accept PaymentNepal, see logos above. If there are websites you frequently buy from and would like them to add PaymentNepal to their site, you can send them an email or call them with your suggestion.